Fact-Finding Techniques for Requirements Discovery of Business Systems Essay

Fact-Finding Techniques for Requirements Discovery of Business Systems Analysis and Design - Essay Example Denscombe (2007) observes that for success to be registered in any project there is a need for an accurate data collection through specific methods that are to be used. The methods used in finding this information are referred to as fact finding techniques. There are various fact finding techniques including use of interviews, observation, and use of questionnaires among other techniques. Using interviews The interview is one of the fact finding techniques whereby the analysis is done through the collection of information from different persons in an interactive way. In an interview, the research always needs to find the desired facts through talking with the respondents. The facts found are supposed to be verified and clarified. In conduction interviews, enthusiasm should always be generated and the end user is always involved in the process. The identification of the requirements has been often very important before the conduction of interviews. Interviews do involve soliciting of ideas and opinions from the respondents. In interviews as a fact finding technique, there can be the use of unstructured interview. The interviewee id depended on in the provision of a framework and the direction of the discussion. It is generally not done for a specific goal. Structured interviews are done with an aim of getting answers to specific questions that are put down by the interviewer. In interviewing, open and closed ended queries are often used. The open ended questions do allow the interviewee to offer answers as he or she deems while the closed ended questions do have restrictions. Reasons for selecting interviews By using interviews to find the facts, the analyst is always presented with an opportunity of motivating the interviewee to be able to respond to the questions openly and freely. This is because the interviewer and the analyst are always in touch on a one on one basis. The analyst can probe the interviewee for more answers that are thought to be relevant and useful. Due to the physical contact between the analyst and the interviewee, there can always be a re-wording of the questions suppose the interviewee does not understand or get the required concepts. This is an advantage that all the other fact finding techniques does lack. Throughout the interview process, the analyst is in a position to analyze the interviewee’s non verbal communication and body language. This is a vital aspect in the whole analysis of the facts obtained from the interview. (Shelly, Cashman & Rosenblatt, 2009). Implementation of the method In order to carry out a successful interview and obtain the needed data, it is important to have a systematic and a well organized interview. This involves a lot of processes. For instance, selection of interviewees is an important aspect. Those going to be interviewed need to be selected carefully to ensure that the one chosen will offer the desired responses and data. It is important to have end users that are reliabl e. The analyst should have prior knowledge about the interviewees to avoid a lot of conflicts and inconveniences during the actual interviewing process. Preparation for the interview is a major aspect. This can be done through an interview guide. During the actual interview process, the problem that has mooted the interview process should be summarized. The interviewee is also offered some incentive for participating in the interview process. This is to encourage honest response. The analyst’

Research Anaylsis Essay Example | Topics and Well Written Essays - 750 words

Research Anaylsis - Essay Example The â€Å"No Child Left Behind Policy in the United States viewed the teachers as dutiful mechanism to foster that so called proven literacy education programs and methods. This follows the â€Å"Do as I do, not as I say† rule. This method implies that students are more likely to perform well and engaged themselves in any activities especially in reading and writing when they learn from teachers who manifest the same traits. Therefore, the competency of teachers being active readers and writers influence the performance of the students. It brings life to the classroom and affects the students interest and enthusiasm to participate in reading and writing and be effective readers and writers themselves. On the contrary these studies can just be a generalization of the whole scenario. The focus of this analysis is the individual experience and approach of an effective teacher. Individual teacher has different attitude, beliefs and practices. Therefore, the teachers individual capacity will affect their performance in sustaining and delivering effective literacy instruction and learning opportunities to students. This is an individual role for them as educators. As a support to this, Susi (1984) found that teachers assumed different positive writer roles and identities as a result of their participation in writers workshops. They experienced the struggles and joys of composing and revising, which, in turn, not only taught them to be more empathetic to the experiences of their students, hut also "humanized" them to their students. Therefore, the extent of what the teachers would facilitate to their students could be determined by their own experiences. It is absolutely hard to teach something when in fact, a person does not have enough knowledge regarding that subject matter. This is further supported by the report of some other researchers stating that more diverse teacher self-concepts as writers from

Romeo and Juliet Annotated Biboliography Essay Example for Free

Romeo and Juliet Annotated Biboliography Essay This Shakespearean classic tells the tale of a young couple who fall deeply in love finding themselves separated from their happily ever after by their family’s century long conflict. Romeo and Juliet meet and immediately fall in love, their relationship progressing rapidly and living under fear of their family’s reactions they make panicky, over-stressed decisions and find themselves digging their grave deeper and deeper. Shakespeare’s inclusion of puns makes the play feel a bit lighter at times adding much needed humor to this tragedy while his use of metaphors makes amplifies the romance and tension of the play. Setting the play in sixteenth-century Verona, Italy added to the drama and exotic nature of the play, showing royalty, foreign laws and customs. This play will keep the reader interested while including characters you grow to love despite their ignorance and often terrible decisions. Although the story is well written and contains a good blend of humor all readers must be warned, it is not a â€Å"light read† but instead stays completely true to its devastating genre. The levels of depth in personality applied to all characters involved gave it the romantic story line modern classics like Stephanie Myer’s Twilight dream of achieving. Although this book is a practically mandatory read, because of the crude and somewhat gore-filled nature of the play I would suggest that it not be read to children under thirteen or so.

The Role Of The Listener In Skinners Verbal Behavior Psychology Essay

The Role Of The Listener In Skinners Verbal Behavior Psychology Essay Abstract This paper examines Skinners analysis of the role of a listener in a speaker-listener verbal episode as a mediation of reinforcement for the speakers behavior. Reinforcement as a mediation is an important component yet at the same time it is insufficient definitional aspect concerning the role of the listener. As the behavior of the listener is more complex and needs to be considered more fully. Moreover, the concept of understanding and listening are examined. As Skinner assumes a person who listens and does not respond effectively that means he does not understand and therefore he does not consequate the verbal behavior of the speaker. Nevertheless, a person might listen and understand but he deliberately doesnt want to comply to the speakers verbal behavior. Introduction Skinners (1957) book, Verbal Behavior, primary focuses on the behavior of the speaker; nevertheless he doesnt neglect the behavior of the listener. As skinner explains that, an adequate account of verbal behavior need cover only as much of the behavior of the listener as is needed to explain the behavior of the speaker (Skinner, 1957, p. 2). Language, for Skinner is a learned behavior under the functional control of environmental contingencies. This may be evident when a man speaks or responds that becomes a question about human behavior and in its turn a question to be answered with adequate concepts and techniques of psychology as an experimental science of behavior (Skinner, 1957, p. 5). Verbal operant units, on the other hand, are determined by identifying functional relations between verbal behavior and the environment. For example, mand is controlled by motivational operations (MOs), the tact is controlled by discriminative stimuli (SD) in the form of objects or events, other forms of verbal operants are echoic, intraverbal, textual, and autoclitic behavior are controlled by (SD ) in the form of prior verbal stimuli and all verbal behavior comes under the discriminative control of an audience composed of a listener or audience, including the speaker himself. Skinners Account of the Role of the Listener Skinner defines verbal behavior as a behavior reinforced through the mediation of other persons (Skinner, 1957, p. 2). We notice that at this initial definition of verbal behavior Skinner does not give much attention to the role of the listener, despite the fact that there would be little verbal behavior to consider if someone had not already acquired special responses to the patterns of energy generated by the speaker. As a result, this omission can be justified, for the behavior of the listener in mediating the consequences of the behavior of the speaker is not necessarily verbal in any special sense (Skinner, 1957, p. 2). Skinner considers the listeners essential role to be the development and mediation of reinforcement for the speakers behavior. In other words, the listeners role is to physically act upon the world and to reinforce the verbal behavior of the speaker. Skinner, however, states that the presence of a listener is necessary for a verbal episode. Hence, the behaviors of a speaker and a listener taken together constitute a verbal episode, upon which Skinner emphasizes that together they compose what may be called a total speech episode. Since there is nothing in such an episode which is more than the combined behavior of two or more individuals and consequently nothing emerges in the social unit. The speaker can be studied while assuming a listener and the listener while assuming a speaker (Skinner, 1957, p. 2). Skinner in addition considers the speaker to be his own listener, as in many significant instances the listener is behaving at the same time as a speaker. Since the speaker and the listener may reside within the same skin. Thus, some of the behavior of listening resembles the behavior of speaking, mainly when the speaker understands what is said, this could be covertly seen in verbal operants as echoics, mands, tacts, intraverbals and autoclitics. At this point the speaker may serve as his own audience. As Skinner believes that an analysis of the speakers verbal behavior is determined by the establishment of a verbal repertoire of the listener without which there will be no verbal behavior. The listener plays a significant role according to Skinner in consequating the speakers behavior this could be seen when the listener provides a suitable level of attention as an eye contact, head nods, praise or even in the way he is standing face forward. This would give in its turn social reinforcement the speaker is hoping for. Also, responding to the speakers mands. This may be in the form of getting things, opening doors, and other nonverbal behavior. Another form of verbal behavior that is probably important in listening is echoic. As we covertly echo what we hear. Echoics are vocal responses that have point-to-point correspondence with the vocal emissions of other speakers and that come to serve verbal functions (Skinner, 1957). A child may point to a toy and attempt to gain access to it. If a parent holds the toy while saying toy and the child then says toy in order to gain the toy, this is an example of an echoic response, in that the copying moves to a mand function. Liste ning, therefore is conceptualized as an operant behavior maintained by the consequence of what is heard. A speaker and a listener may rotate responses turn-taking this is covertly observable. It is a particular type of interlocking verbal behavior units. As when both a listener and speaker responses are reinforced for an individual in a dyad involving turn-taking, it is an observable incidence of an episode in which both the speaker and the listener responses for each of the individuals are reinforced. In addition, there is another type of rotation as Skinner illustrates, the verbal fantasy, whether overt or covert, is automatically reinforcing to the speaker as listener. Just as the musician plays or composes what he is reinforced by hearing, or as the artist paints what reinforces him visually, so the speaker engaged in verbal fantasy says what he is reinforced by hearing or writes what he is reinforced by reading (Skinner, 1957, p. 439). Therefore, this type of rotations between speaker and listener that occurs within the individuals own skin, which in some cases is covertly observab le, is also reinforcing. The listener plays another important role; as he can strengthen the speakers verbal behavior, he can also extinguish it. This could be evident in the social punishment delivered by the verbal community in the form of an audience. There control over the speakers verbal behavior may be emitted in the form of frowns, head nods or ignoring the speaker and not responding verbally or non-verbally to his verbal behavior. Therefore, in the presence of certain audiences whom the speaker has a previous history of being positively reinforced by a speaker may emit a certain response covertly while in the presence of a negative audience another form of response may be emitted that could be overtly or with low strength or a speaker may just stop talking. In other words, different audiences will reinforce a single response differently, and for entirely different reasons (Skinner, 1957, pp. 230-232). Nonetheless, Skinner sums the ability of a listener to reinforce or punish a speakers verbal behavio r that a listener must understand what the speaker is saying, to know what the meaning of his verbal behavior is and to act properly and effectively upon hearing the speakers verbal behavior. A Critique of Skinners Account of the Role of the Listener It seems as Skinner was progressively moving further in Verbal Behavior, he started to recognize some gaps in his discussions or in other circumstances some contradictions. But most of all he started to emphasize that the listener does hold an essential role in a speakers verbal behavior, he admits that [i]t would be foolish to underestimate the difficulty of this subject matter (Skinner, 1957, p. 3). Skinner initially started with the notion that [i]t will be helpful to restrict our definition by excluding instances of speaking which are reinforced by certain kinds of effects on the listener. The exclusion is arbitrary but it helps to define a field of inquiry having certain unitary properties (Skinner, 1957, p. 224). Consequently, Skinner refined this further to say that the first restriction would be to limit the term verbal to instances in which the responses of the listener have been conditioned. He then elaborates that if we make the further provision that the listener must be responding in ways which have been conditioned specifically in order to reinforce the behavior of the speaker, then we narrow our subject to be traditionally considered as the verbal field (Skinner, 1957, p. 224-225). Therefore, a listener according to Skinner is the individual who responds in a proper effective way to stimuli generated by a speakers verbal behavior. This takes us back to the point that a listener must understand first the meaning the speaker is talking about in order to be able to respond and to behave appropriately. However, a listener may in some situations understand what the speaker is saying or asking him to do but he doesnt want to do it or in other words comply to and follow what he is told to do. This could be examined in the following example when a parent may ask his grounded son to: go and take the trash out. As a sign of anger the son does not comply to what his father asked him to do but at the same time he does understand what his father asked him to do take the trash out. This does not match Skinners previous assumption; a listener who does not respond properly to the speakers verbal behavior does not understand what has been said. In another instance, a listener may echo a word in another language but he does not understand what it means the speaker may say heureux and the listener would say heureux. At the same time Skinner explains that understanding something is to know what it means. The ability for a listener to engage in this behavior again in future similar circumstances as a response to the proper stimulus under suitable circumstances is understanding. Since it does not involve any immediate activity on the part of the listener (although responses of the othe r sorts already noted may take place concurrently), we detect the change only in his future behavior (Skinner, 1957,p. 357). A listener may say I understand only when he identified the variables which were mainly effective in leading him to make the same response [in another occasion] (Skinner, 1957, p. 280). Yet, Skinners discussion on this part also lacks an explicit explanation for how a stimulus in the past might bring behavior under the control of a stimulus in the present. This is also evident in the account of knowing which Skinner explains to be a hypothetical immediate condition that is detected only at a later date (Skinner, 1957, p. 363). In fact, at the last part of Verbal Behavior he argues that distant stimuli are weak variables and contingencies that involve them usually reinforce bridging behavior (Skinner, 1957, p.416-417). But, this means that behavior is abrupt and stopped at that point of time that needs to be bridged back. Yet, behavior is a continuous evolving interaction with the environment. Another point, there is no gap as Skinner assumes; rather events are described in different ways and forms. Skinner considers understanding to be a covert behavior as seeing and thinking. Yet at the end of Verbal Behavior Skinner states that there arent many differences between covert and overt behavior; as the variables controlling them are the same. We cant really distinguish covert from overt behavior along functional lines. A person is an expert listener for their own verbal behavior. Subtle behavior is easy for the listener to respond to when he is also the Speaker. Skinner elaborates further that thinking is most productive when verbal behavior leads to specific consequences and are reinforced as in the example of verbal daydreams. Skinner at the end of Verbal Behavior comes to the conclusion that thinking is behavior, overt or covert, verbal or nonverbal (Skinner, 1957, p.446-452). This takes us back to the very beginning of Verbal Behavior in which Skinner started by assuming that the behavior of the listener cannot be distinguished from behavior in general (Skinner, 1957, p.2). Yet, this makes us wonder why he tackled thinking to be a separate entity and the listener was marginalized. Is the listener a subject at the time Skinner wrote Verbal Behavior to be a complicated subject matter to a point he deliberately avoided discussing. If thats the issue why would Skinner take the speaker to be his own listener, and how the listener and the speaker are within one skin? Does this in its turn lead us to assume that the speaker is also a behavior? Of what we have discussed so far a solution might be in separating the listener and the speaker into two established individual entities and consequently to examine the listeners role in depth. Also, to explain further how understanding a verbal stimulus might be converted to a nonverbal response on part of a listener whic h Skinner does not give enough attention to in his discussions. Conclusion As we have discussed Skinner explains that the essential role of the listener is in the development and mediation of reinforcement for the speakers behavior. But, at the same time communication is regarded to be successful only if an expression has the same meaning for both the speaker and the listener. As numerous theories of meaning are usually applied to both speaker and listener as if the meaning process were the same for both. Yet, much of the behavior of the listener has no resemblance to the behavior of the speaker and is not verbal according to Skinners definition (Skinner, 1957, p. 33). Skinner suggests that the behavior of the listener is more complex and needs to be considered more fully, as once a repertoire of verbal behavior has been set up, a number of new problems arise from the interaction of its parts. As verbal behavior is usually the effect of multiple causes in which separate variables combine to extend their functional control, and as a result new forms of behavior emerge from the recombination of old fragments. Consequently, this has appropriate effects upon the listener. His behavior then calls for analysis especially in the case that a speaker is normally also a listener. The speaker reacts to his own behavior in several significant ways. The mere emission of responses is an incomplete characterization when behavior is composed. As another consequence of the fact that the speaker is also a listener, some of the behavior of listening resembles the behavior of speaking, particularly when the listener understands what is said. (Skinner, 1957, p.10) Howe ver, each person is controlled by a different history of reinforcement and controlling contingencies. That leads a speaker to self-edit his verbal behavior when he finds that what he said has a different meaning for the listener who in his turn is controlled by a different history of reinforcement and different controlling contingencies. Therefore, a speaker to avoid punishment he engages in a self-editing behavior. We notice that Skinners definition of verbal behavior still need further refinement to elaborate further on the nature and function of the role of a listener in a verbal episode. I find Skinners own comments on Verbal Behavior to be proper conclusion on the listeners role for the behavior of the speaker, as he states it forward to future critics that the issue of listener needs further examination. Most of my book Verbal Behavior (1957) was about the speaker. It contained a few diagrams showing interactions between speakers and listeners, but little direct discussion of listening. I could justify that because, except when the listener was also to some extent speaking, listening was not verbal in the sense of being effective only through the mediation of other persons. à ¢Ã¢â€š ¬Ã‚ ¦ But if listeners are responsible for the behavior of speakers, we need to look more closely at what they do. (Skinner, 1989, p. 86) Skinner has tackled a very complicated subject matter, he might not dealt with all its aspects with the same level of cohesion and consistency but at the same time he has opened the door for future thinkers and critics to continue and carry on what he has established.

Analysis of the art of Pablo Palazuelo Essay -- Art Artwork Pablo Pala

Geologic form un-earthed: "Seeing through" the art of Pablo Palazuelo "Science and art are two 'di-fferent' ways of getting to know the world, ways which-from a shared origin-evolved separately. [...] The two 'di-fferent' conceptions as well as the corresponding attitudes and activities reveal their reciprocal 'in/cidence' (the result of their common origin) when they are studied in depth and 'without pre/judice.'" --Pablo Palazuelo, (Vision-Time essay, Reina Sofà ­a, 259) Today science and art reflect two different ways of knowing the world. As a scientist, the geologist gets to know the world empirically, through the visual perception of nature's explicit geologic forms. The artist, on the other hand, gets to know the world through intuition, a prescient feeling that reveals the implicit nature of form itself. The art of contemporary Spanish painter Pablo Palazuelo provides a vehicle through which the geologist can know natural form by experiencing its misterium conjunctionis of complementary "desires", where arbitrary distinctions between science and art disappear. Seeing through Palazuelo's art gives the geologist an insight into the way in which nature constitutes itself, an insight that completely reorients and clarifies the geologist's way of thinking. This fresh new perspective opens the window of conscious perception by awakening the scientist's dormant sensibilities. Geologic form was unearthed before me in this manner several years ago during a visit to the Museo de Arte Abstracto Espaà ±ol in Cuenca, Spain. The Lunariae series of Pablo Palazuelo caught my eye. At first glance I saw a brittle fracture system, not unlike ones I had mapped in a surface outcropping of rock or in an u... ...uries ago were forgotten and foresees those not yet born" (Energy, Matter and Form essay, Soledad Lorenzo, 9). Palazuelo's presentient art informs the vision of the perceptive scientist. The geologic form, unearthed by the geoscientist, informs the images of the artist. In this sense, through their open dialog, the conceptions, attitudes and activities of science and art do indeed reflect their "reciprocal in/cidence." "The image is the experience itself." --Pablo Palazuelo (El cuerpo geà ³metra essay, Theo, 2) Works CiteD: Palazuelo. Museo Nacional Centro de Arte Reina Sofà ­a, Madrid, 1995. Palazuelo. Pinturas, esculturas y gouaches, Galerà ­a Theo, Madrid, 1985. Palazuelo. Galerà ­a Soledad Lorenzo, Madrid, 1997. Palazuelo, Pablo, and Kevin Power. Visià ³n y Geometrà ­a: Una Conversacià ³n con Kevin Power. Granada: Deputacià ³n Provincial de Granada, 1995.

Violence in the Suburbs of Paris Essay -- Comparative, La Haine, Tea i

Despair in Tea in the Harem and â€Å"La Haine† The film "La Haine" and the book Tea in the Harem both take place in the suburbs of Paris, a place where brutality reigns and hope perishes. "La Haine" focuses on the lives of three young men, Vinz, Said, and Hubert, while Tea in the Harem looks closely at two men, Majid and Pat. All these characters are deeply troubled, involved in drugs and worshippers of alcohol. They are rough, prone to violence. Their lives are burdened by despair, and hopelessness guides them and those around them. In fact, both the book and the film heavily explore the theme of despair. Despair is portrayed as a ruiner as it crushes, condemns, and kills. It causes women to sell their bodies and men to turn to drink. There is little escape from this crushing force. Education and friendship present themselves as rescuers, but most characters in "La Haine" and Tea in the Harem choose instead to turn to vices, like drugs and sex. This only adds to the anguish in the suburbs though. In the end, this cycle of sex, drugs, violence, and despair overwhelms the characters and causes them to capitulate to a destructive, depression-filled life. The end of Tea in the Harem, however, isn't entirely devoid of optimism. For Pat and Majid, friendship might just offer them enough buoyancy to survive. For the characters in "La Haine" though, all looks grim. The amount of violence prevalent in the suburbs of Paris is never glossed over in â€Å"La Haine† and Tea in the Harem. In Tea in the Harem, one of the first images presented to the reader is of the older residents of the neighborhood buying dogs and training them to sic any intimidating figures, including youths. â€Å"La Haine† ends and begins with a gunshot. The occupants of t... ...s bored and turns to violence or drink or sex or drugs to relieve the pain. After his short vacation, he wakes up and sees he’s still in the banlieues. He’s still unhappy, he’s still desperate. The cycle repeats itself again and again, and death looks sweeter and sweeter. The despair settles, and happiness becomes an impossible ideal. In â€Å"La Haine,† this despair leads to death and more violence. Tea in the Harem, however, offers one slight redemption: friendship. At the end of the book, Majid gets arrested, and Pat manages to get away. As the cop car with Majid drives up the road, though, Pat emerges and hands himself over to the police. Although these two men are surrounded by heartache, they find some promise in each other, and this just might be their final escape. For the rest of the residents of the suburbs of Paris, though, despair will haunt them and linger.

The Allegorical Young Goodman Brown :: Young Goodman Brown YGB

The Allegorical Young Goodman Brown The story about Young Goodman Brown centers around the allegory of a man pitted against his past and his desires to reach beyond that which his benighted heaven would put before him. The allegory is Christian due to the references in Young Goodman Brown to the devil and Satan; it only seems logical that the crux of the story is based upon the religious imagery of Hawthorne's New England in the times of Salem and active religious strife. The beginning of the story mentions the goodman's wife, Faith. The names of the characters alone serve as an indication of what Hawthorne puts as an obvious religious allegory with the goodman and faith soon to be pitted against an unspeakable evil. The goodman even swears that after this night he will "cling to her skirts and follow her to heaven." The devil awaits Young Goodman Brown as he states that the clock of the old south was striking but a few minutes past (Hawthorne is stating how quickly the devil can move--intensifying the airs of the pret ernatural). Young Goodman Brown replies to the devil that faith was keeping him away--Hawthorne's play on words should not be overlooked as this also leads to the realization that a man (a good one) can deal with the devil and possibly win. At this stage in the story the reader still has hope for the goodman who must now deal with what he feels is his duty honor-bound. A "good man" in Hawthorne's day was a person who came from a proper lineage. This very lineage Hawthorne exploits as he begins the goodman's discourse with the devil. The goodman claims that he is from a family of good men that have never been into the forest on such an errand to meet the devil; Hawthorne depends upon this defense to criticize the patriarchal lineage upon which a person places his worth. This view is quickly derailed as the devil himself states that all of his ancestors were with him as they tortured women in Salem or burned to the ground Indian villages, and afterwards the devil and his ancestors would go for a friendly walk. Hawthorne has derided the institution of Young Goodman Brown's lineage, and his society's view of honor by pointing to some simple facts. The question remains as to whom or what is the devil.